How can I delete my Driven account and personal information?

You may request to delete your Driven account, withdraw your consent to the collection, use and disclosure of your personal information, and delete your personal information where we are no longer required to hold it by contacting us in writing at privacy@driven.ca. In some cases, Driven will be permitted to continue to collect, use and disclose personal information after you have withdrawn consent, such as where the information is necessary to administer your account, maintain the integrity of the credit reporting system, or as otherwise permitted or imposed by legal, regulatory, administrative, security, compliance, contractual, tax, accounting, or reporting requirements. In other cases, if you withdraw your consent for any purpose required to provide our product or service to you, we may no longer be able to provide that product or service to you. We may also retain your personal information as necessary to respond to a complaint, dispute, or reasonable prospect of a dispute.

In addition, if you withdraw consent to the use of your personal information for marketing purposes, you may continue to receive promotional communications after the date of that request if a marketing campaign is already in process before we receive your request.

We will inform you via email once your request is reviewed and processed.

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